Return & Exchange Policy
Azure Beach wants you to be fully satisfied with your on-line purchase. We will gladly replace, exchange or refund your on-line purchase (other than items designated as "on sale"),.Your return needs to be received within 30 days from the invoice date and the items need in a saleable condition with all tags intact and attached. Returns must be unworn and unwashed. Please ensure, for hygene purposes, underwear is worn when trying on swimwear. Refunds will be issued based on original method of payment, excluding any applicable shipping charges.
For International orders we offer refunds under the same terms, but unfortunately can not offer free postage on exchanges.
To return items purchased on-line, simply complete the "Exchange & Refund Form" that was delivered to you with your order. If you require any assistance, use the contact us section in the footer of the homepage.
Please complete the form comprehensively so that we can process your request efficiently. If you require an exchange, please be sure to provide full description of the requested item including product name, size and colour.
Please note that postage charges for returning items for refund or exchange are to be paid by the customer. The cost of shipping the exchanged items back to the customer will be paid by Azure Beach.
Where Azure Beach provides free delivery for all purchases over AUD$200, please note that the $10 cost of delivery will be retained from the purchase sum, (unless goods are returned in accordance with your statutory rights for example, if they are faulty or not as ordered).
We recommend that returns be sent using a registered mail service or Australia Post Express satchel with tracking, as we can not accept responsibility for lost items in transit. Address returns to: Azure Beach, Shop 2/23 Carnarvon St, Broome, Western Australia 6725.